Restart in Safe Mode and Find a Recent Snapshot Backup

Restart your computer in Safe Mode by pressing F8 during the initial boot up and choosing Safe Mode. Once in Safe Mode, you need to make sure the files and folders are visible so you can access them. Follow these instructions to accomplish this.

1. Open My Computer
2. Click on the Tools menu, then click Folder Options.
3. Click the View tab.
4. Under Hidden files and folders, click to select Show hidden files and folders, and then click to clear the Hide protected operating system files (Recommended) check box.
5. Click Yes when the dialog box that confirms that you want to display these files appears.

In My Computer, Double-click the drive where you installed Windows XP (usually Drive C) to display a list of the folders. then double-click on the "System Volume Information" folder. This folder contains the system restore points stored on your computer. The folders will look similar to

_restore{EE42BEB8-700A-495F-8004-53D26C2E12C5}

You might receive an access denied error message similar to the following when trying to access the System Volume Information folder.